Dismayed

/dɪˈsmeɪ/

cause (someone) to feel concern and distress. 'they were dismayed by the U-turn in policy'

shocked
/ʃɒkt/ surprised and upset. 'she...

Startled
/ˈstɑː.təld/ feeling or showing...

Surprised
/səˈprʌɪz/ an unexpected or...